Welcome to DMS’ privacy notice.

DMS respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after your personal data when you interact with us and tell you about your privacy rights and how the law protects you.

This website is for HH Direct Marketing Ltd (trading as DMS Agency).

Our registered address is: The Picture House, 4 Lower Park Row, Bristol BS1 5BJ

  • Company number: 11738020

This page provides an overview of DMS’s approach to data protection and privacy. If you would like any more detail about this please contact our Data Protection Officer, Laura Chapman on hello@dmsagency.co.uk

This page relates specifically to marketing data collected via this website and our marketing activities such as social media, email marketing and live events. If you are a client of ours (hi!) or supplier then we will have your data stored in a number of other places for the purposes of invoicing, making payments and delivering projects, this is detailed in our contracts with you but you can also contact us if you need any more information.

What data do we collect?

We collect your details when you email us with an enquiry, if you send us a speculative CV, if you contact us directly through social media and sometimes we may have also collected your details in person at an event we have been attending or exhibiting at.

This information is used to:

Provide you with information about our products or services that you may be interested in:

  • Provide and personalise our services
  • Tailor our marketing and website content to ensure it is relevant to you
  • Deal with your enquiries

If you gave us consent to add you to our mailing list then we process your data under the legal basis of consent, if not then we process it under the basis of legitimate interest. We use our marketing database to send emails via Mailchimp which is UK GDPR compliant. We will not pass on your data to any third party.

If you have contacted us we will store your name, email address, job title and company name and phone number if you provide us with it, to add to our marketing database. We will periodically email you about relevant work and services you may be interested in. You can unsubscribe from this mailing list at any time, either by using the instructions in the email itself or by emailing hello@dmsagency.co.uk.

If you enquire about working with us we will also store your CV and/or portfolio in our potential employee database, you can request further information about or removal from this database at any time.

How do I find out what data of mine you hold?

You have the right to see what personal data of yours we hold. If you have any requests regarding your data or any queries about our data processing practices please contact hello@dmsagency.co.uk

How do I ask you to delete my data?

If you would like us to remove the data we hold of yours then you can request this via email to hello@dmsagency.co.uk or via post to Laura Chapman, DMS Agency, Eagle Tower, Montpellier Drive, Cheltenham, GL50 1TA.

How long will you hold my data?

If you have contacted us via our website or social media our policy is to retain your data for three years. If you have not shown an interest in hearing from us over this period (e.g. you haven’t clicked any links in our emails) we will delete your data from our database. If you would like to remove your data from our database you can unsubscribe from our emails at any time using the above email address.

Will you pass my data on?

We won’t share your data with third parties unless we are legally obligated to or if the disclosure is necessary for the purposes of a criminal investigation, national security, taxation or we have your consent to do so.

What about websites you link to?

Our website contains links to other websites, such as in our blog posts, those sites may collect data from you this will be detailed in their individual privacy policies which may be different from ours.

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